Under banking laws which I have investigated now and unfortunately not at the time of this agreement, I was not aware that the monthly payments were not to be altered. In November 2000, I was finally approved for a loan modification beginning in December 00 thru May 01. There have been so many incidents and to go into it here would be very difficult. Due to the loss of income from my job and waiting for the approval of workers compensation and SSD, I definitely had trouble making my mortgage payments. I have had an ongoing problem with this company since I was injured in 1998 and have been approved total disability in 2000. Has created a very stressful situation at home because I am constantly worried about this and major issues in my marriage. I want someone to help me get to the bottom of all my past payments that I am having to deal with, not the future ones. Wells Fargo's only advise is, mail here to this address, keep receipts or set up to pay online. I have called and have not ignored this situation and need advise or assistance on who I need to go to next. I have tried calling the Texas Rio Grande Legal Counsel, only message you get day after day is that no one is available to take calls at this time. I am afraid that one day I will come home and be locked out because of their mistakes that they cannot explain or hide. This has been very frustrating and very overwhelming to deal with month after month with them. I want my March payment posted to my account. I paid my Feb payment on Feb 12, have my receipt to show this and has been faxed in at least twice now to show this. When I called today, Wells Fargo wanted to know if I would like to make my February house payment while on the phone with them. Their only suggestion is that I set up to pay online to them now so this does not happen month after month. Now, they can't find where they posted my March mortgage payment to. These were mailed to them to the address that they requested them be mailed to. Money orders have been cashed, but Wells Fargo shows no record of ever receiving these. I have now mailed in my March payment in the amount of $1540 (more than mortgage payment), this was sent on 3 money orders. They have since updated the online payment history showing current and all late fees waived. I never made another payment once I received the letters since I had receipts to show that I was current. My online bank statements show that I am now current. They gave me until March 16 to get current. Now, Wells Fargo has sent me 3 certified letters stating I am two months behind, even though I have my cash/money order receipts that I am not. will be out on the streets homeless with his family and his children struggling on this cold winter, trying to get a roof over their family. They really want to stay in their home they just want one more chance to start all over. She advised it is too late and she can not do anything for them. She advised because she did not received the document in a certain time, she can not help this client advised to her to help this client to postpone the sale date and give him the opportunity for him and his family stay in his home. I advised her that this was very urgent since the client had a sale date schedule for March 17, 2010. I advised to her that I have faxed her the package for her to review and help this client. and left her several messages on her voice mail until she responded to my call. I advised him that I will call the office of the president, so I did.

He advised me he will not postpone the sale date because this case exceeds the 50K and because the loan is FHA loan and other reasons that the client and I do not comprehend. The representatives advised me to call back within two business days, so I did. On March 11, I spoke with one of the representatives that was kind enough to give me the correct fax number they received the documents the same day.

Again the representatives advised me they have not received the documents. They advised they have not received the documents again I fax them on March 8 to the same fax number.

I advised to the representatives to speed up the case because the sale date was getting very close.

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